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Accursed Phrases, Part 1

In editing work, I often encounter a sentence like the following: “Does the system have the capability to do X?” The phrase “have the capability to” is irritating and unnecessary. There are many variations, including “have &h.

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Compliance Review for Healthcare Proposals

We are frequently asked to review our  client’s proposals for compliance with the request for proposal (RFP). It’s a detailed task – our reviewers have to look at every response and determine whether that response is compliant with &hell.

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Corporate Introspection and the “Win Theme”

When I interview people for jobs within our company, one of the questions I ask is “what do you do better than anyone else you know?” I do this for two reasons. First, I find out … Continue reading Corporate Introspection and the “.

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All together, or together separately?

Recently, we heard about a company that plans to centralize its disparate proposal units into a single group. While such initiatives are not new in health care – we have seen centralization of claims, call centers, … Continue reading All toge.

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Creative uses for the Microsoft Surface tablet

I use Windows 7 on my working laptop, and have been using Windows – and living in Microsoft Office Professional – for years. Yes, I do have an iPhone and and iPad. But if there was … Continue reading Creative uses for the Microsoft Surf.

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Stop Writing Manuals – Start Solving Problems

The technical writing profession has been battered for several years – often perceived as a “nice-to-have” item with a product, rather than a “must-have”, product developers and manufacturers sometimes give short shrift to comprehensive and accurate.

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Judgment – One rule to rule them all

As we were identifying and discussing our core values at Optimetra, it became very apparent that judgment would make or break any of the others. Curiosity without good judgment can be a waste of a client’s … Continue reading Judgment – One rule to .

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Integrity – When fantasy tries to become our reality

It’s critical to me that I, and Optimetra, demonstrate integrity in everything we do. It’s often hard. Constantly changing requirements, imposed by institutions over which we have no control, make it difficult to keep up. Work … Continue reading In.

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Impact – The power of intent

What is worth doing if you don’t do it with intent and impact? My favorite quote, as said (in Spanish) by author Paulo Coelho, is “how many things do we lose for fear of losing?” Meh. … Continue reading Impact – The power of intent →.

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Judgment – Little decisions lead to big impacts

As the financial manager at Optimetra, the value of judgment resonates strongly with me. Every financial decision can have a huge impact on a small business. Acting on impulse or desire is not advised, because even one … Continue reading Judgment –.

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Impact – It’s what we leave behind

What I love most about doing business development is that it feeds my curiosity. I constantly seek to learn new subjects and apply my knowledge in new situations, and share the learning experience. Optimetra affords me … Continue reading Impact – I.

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Curiosity – Who’s on first: the left or the right hand?

I’ve always been curious about how things work and how the pieces of a complex organization work together toward a common goal. Wherever there are gaps, I like to propose creative strategies to fill those and … Continue reading Curiosity ̵.

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Teamwork – There is no I in teamwork

One of the hallmarks of the Optimetra approach to proposal development is an interdisciplinary team of subject matter experts (SMEs). While a team of proposal developers with extensive and complementary skills and experience may not be … Continue r.

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Integrity – How you treat people always matters

When thinking about Optimetra’s core values, it’s our value of Integrity that resonates strongest with me. Sometimes, it’s hard to do the right thing or handle those tough conversations with compassion, but it is in those … Continue reading Integri.

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Communication – The seatbelt for your chaotic ride

Under the best of circumstances, proposal communications can be challenging. Communication can be especially challenging when working remotely with a large and diverse team of writers, subject matter experts, managers, and business development professiona.

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Communication – So Much More Than Just Words

The value of communication is priceless. It is the basis of every type of relationship whether it be personal or professional. Good communication is essential to strong relationships, collaboration, and ultimately, to success. Without being willing &helli.

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Thoughts on Integrity

In its simplest form, the integrity of a person is shown through their actions when no one else is looking. A person’s true character is a reflection of every action taken or word spoken on a … Continue reading Thoughts on Integrity →.

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Passion – A Valuable Part of Every Engagement

My passion for telling a story drives my love of proposal development. With a background in communications, I strive to help my clients tell their story in a way that demonstrates their core values and distinguishing … Continue reading Passion R.

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A Passion for Memorable Engagements

For me, passion is about memorable engagements. My most memorable engagement thus far was with a large Medicaid managed care  incumbent organization which was bidding for a behavioral health contract. Without relying on prior bids we had to … Conti.